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Categories Tech News
Guess who’s suing the FTC to stop click to cancel
October 23, 2024
Three industry groups are suing to prevent the Federal Trade Commission (FTC) from enforcing its new “Click to Cancel” rule that requires companies to make it easy to cancel subscriptions, according to Reuters. And yes, it’s exactly who you’d expect.
Click to cancel expands the Negative Option Rule to forbid businesses from making customers cancel services using a method that differs from how they signed up. So, if you sign up online, you must be allowed to cancel online, rather than needing to call a support line, write a letter, or show up in person. Most aspects of the rule, assuming it isn’t blocked, will go into effect 180 days from its entry into the Federal Register.
That’s “arbitrary, capricious, and an abuse of discretion,” the…